He is Jeff and I don't know the lady's name. I wasn't able to ask. I was dead in a hurry because it's 7:45pm. I need to go back to Araneta by 8pm because we need to go to Makati, and I was still in Rustan's waiting for Mr. Wrapper to wrap the Mushabelly Chatter. I was supposed to buy the Book "The Definitive Book of Body Language" by Allan and Amanda Pease for Vivek but unfortunately, I can't find a copy so I decided to get the stuffed toy instead hoping that he will like it. (And i'm happy he did) Anyway, tight schedule. Yeah. Really. Mr. Wrapper was really in demand that time so I decided to ask for a plastic bag instead and leave the store. Then Mr. and Mrs. Rustans volunteered to wrap the gift. They immediately got a piece of green gift wrapping paper, a ribbon, a pair of scissors, a scotch tape and viola! My gift has been wrapped. ☺ I really appreciate the kind of customer service I got from Mr. and Mrs. Rustans. I was really thankful they wer